Automation, robotics and artificial intelligence are the future, also in municipal services. Naturally, it is not possible or even desirable to replace people with machines in everything, but it makes sense to occupy people with services that cannot be handled by machines. This way, human thinking resources can be targeted at genuinely productive and important work.
About ten years ago I attended Nanotech Tokyo for the first time. We had a group of some 10-11 Finnish nanotech companies going to the trade fair at Tokyo Big Sight, the stand was called FMNT Finnish Micro Nano Technology -joint stand. At the event there was a lot of buzz and high expectations in the air. Carbon nanotubes, graphene, nanowire forests, nanothinfilms. There was a lot of excitement.